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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are prepared with attention to detail. Whether you're seeking performance-driven designs or timeless everyday essentials, our logistics partners handle each shipment with the utmost professionalism. Our fulfillment centers operate globally to streamline delivery while maintaining quality standards.

Shipping Timeframe

Processing typically concludes within 48 hours, excluding weekends and holidays. Transit durations vary based on destination and carrier capacity. For most regions, expect delivery within 10-15 business days post-dispatch. Seasonal demand or unforeseen logistics disruptions may occasionally extend timelines, in which case proactive notifications will be sent via email.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies automatically to orders exceeding $60 (up to $9,999).

All costs are calculated at checkout based on cart subtotals before taxes or discounts.

Shipping Regions

Currently serving North America, the European Union, and select Asian countries. Restrictions may apply to remote areas or territories with complex customs protocols. During checkout, enter your address to verify serviceability. Unfortunately, we cannot ship to PO boxes or military bases at this time.

Order Tracking

Once dispatched, a tracking number and carrier link will be emailed to you. Monitor progress directly through the logistics provider's portal or via our "Order Status" page. For consolidated shipments, multiple tracking numbers may be issued—each visible under your account dashboard.

Delayed or Lost Shipments

While rare, delays can occur due to customs inspections or carrier backlogs. If your package exceeds the estimated delivery window by 5+ business days, contact [email protected] with your order number. For lost items, we initiate trace procedures with carriers and provide replacements or refunds per case specifics.

Customs & Import Duties

International shipments may incur local taxes or import fees, which are the recipient's responsibility. These charges are determined by your country's regulations and are separate from our checkout totals. We declare accurate product values to avoid clearance issues. For guidance, consult your national customs authority before ordering.
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Timeless Footwear – From Active Sports to Everyday Classics
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